We're not just an online aquatic retailer, we are also a specialist aquatic retailer with a bricks and mortar shop and warehouse located in Crayford, Kent, and you are very welcome to visit. Open five days a week and staffed by experienced aquarists with a love for the hobby, our staff don't just manage the welfare of our livestock on site, many also have tropical and marine aquariums at home. When placing an order with us, you can rest assured we'll have the goods with you as quickly as we possibly can.
We feel that offering a large inventory of products at competitive prices, tied to a high level of customer service and the reassurance that we are available for you (Monday-Friday, 9-5) for any fishy questions that you may have, Aquacadabra is the one stop shop for all of your aquatic, reptile or pet needs. If it's over either that price or weight, it will be sent by our courier, in which case the following areas will be subject to a surcharge: Northern Ireland, the Scottish Highlands, Isle of Man, and Channel Islands Also postcodes AB 30-38 and AB 44-56, FK17-21, G83, IV1-29 IV 30-32 AND IV33-99, KA27,28 KW 15-99, PA20-99 PH 17-32 AND PH 34-48, PH 33, PH 49-99, TR 21-25 AND ALL ZE POSTCODES. Our website features an extensive online Help section which covers all eventualities with orders; together with easy to complete forms to enable us to address any problems in as quick an efficient a time frame as possible. The item should be in an unopened and unused condition and you should notify us within 14 days that you wish to return the item to us. Please be aware that after bank holidays there is always a backlog of orders for us to work through.
Usually this is due to a courier being unable to locate an address, and unfortunately problems can from time to time be encountered when using any third-party courier service. Please note that should a parcel be lost it takes 14 days before we can claim for the lost parcel.
We will discuss the matter directly with you to ensure that you receive the minimum of inconvenience. Please do not send any faulty items to us directly as this may cause a significant delay in resolving the matter. We aim to resolve this type of problem in as timely a manner as possible.There are a number of circumstances when you may wish to cancel and/or return goods ordered. Once the Company has received and acknowledged your requirement, they will provide you with the necessary procedure which you must ensure is followed. Please also note it is your responsibility to get the item back to us at your cost in a new undamaged condition. When returning goods, we recommend that you use a courier or deliver them personally to our Head Office. The Company accepts no responsibility for damage that is incurred in transit when returning goods, or for goods that are lost in transit.
Order Cancellation or Changes to Orders. Once an order has been placed it will be processed almost immediately.
This means if you wish to cancel the order you will need to send the goods back to us once received. UV REPLACEMENT BULB LAGUNA PRESSURE-FLO 3000 6000 10000 14000 TUBE FISH POND. LAGUNA MAXFLO Waterfall & Filter Pond Pump - handles solids. LAGUNA RED O-RING PT743 PRESSURE FLO PACK OF 3 SEALS POND GARDEN KOI FISH. Laguna Pressure Flo UVC Head Electrics Sets Replacement Spare Genuine Fish Pond.This listing is currently undergoing maintenance, we apologise for any inconvenience caused. The item "Laguna Deck Pond Kits Above-Ground Wooden Garden Water Feature Fish Koi" is in sale since Thursday, January 28, 2021. This item is in the category "Garden & Patio\Ponds & Water Features\Complete Pond Kits". The seller is "aquacadabra" and is located in Dartford, Kent. This item can be shipped to United Kingdom.